Terms and Conditions

USING JustRecharge.net

These terms of use constitute a contract between you and us. What does that mean? It means that by accessing and/or using the Sites or mobile platform, you agree to all the terms and conditions of this Agreement. If you do not agree to all the terms and conditions of this Agreement, do not use the Sites. If you are a minor (generally under the age of 18), you must have the permission of, and be directly supervised by, your parent or legal guardian to use the Website and our Services, and your parent or legal guardian must read and agree to these Terms prior to your using the Website and the our Services.

THE WEBSITE AND APP

The Website and App Services are a third-party marketplace for customers to view, discuss, and place orders for top up or redeem in connection therewith, with participating “Service Providers”. We provide top up and redeem services only. We are not a merchant of top up or redeem delivery services in connection therewith, and does not control the “Service Providers”. We do not in any way independently verify the credentials or representations of any of the “Service Providers”, the ingredients or the quality of any their products or services, or any Service Provider’s compliance with applicable laws.

Customers using the our Services must make themselves comfortable through the information provided by the “Service Providers” on the Website, by contacting the “Service Providers” directly, or through such other means or methods as they may deem appropriate, as to the quality and reliability and quality of the “Service Providers” and the Service Providers’ compliance with applicable laws. We, do not in any way guarantee the quality of any “Service Providers” in connection therewith, or any compliance thereof with applicable laws. In addition, “Service Providers” may represent certain standards with respect to their services. We do not investigate or verify any such representations. We shall not be liable or responsible for any services, offered by the “Service Providers” or any errors or misrepresentations made by them.

PRICES

Prices of Top-up are subject to change; the applicable price is the one specified on JustRecharge.net, at the time order is placed. Prices are shown in the currency (ies) specified on JustRecharge.net.

It might be possible due to external reasons that some prices may not be corrected. Neither the “Service Provider” nor JustRecharge.net where the order is placed from can be held liable to pay any difference in price. If you see pricing errors please notify – ca@JustRecharge.net as soon as possible and we will make arrangements to change the listing as soon as possible.

ORDERS

Customer using our services are required to carefully proof-read the mobile number entered before validating the order as the Top-up cannot be refunded in case of wrong mobile number, or email address for redeem voucher.

ONLINE PAYMENTS

When you place an order through the JustRecharge.net, you will be given a choice of payment options, which may include via credit card, debit card, and direct payment to the applicable “Service Provider”. If you pay for your purchase via credit card or debit card, we will ask for a valid credit card or debit card account, as applicable, which will be billed through the JustRecharge.net, for the purchase price of the applicable order, and JustRecharge.net will be the name that appears on the credit card or debit card statement, as applicable. As stated above, however, JustRecharge.net, including the Website and mobile App, is not and shall not in any manner be considered the seller of any of the services ordered.

REFUND POLICY

JustRecharge.net, Service allows to purchase a mobile communication credit to top-up a mobile user prepaid account of one of the “Service Provider” voucher listed on JustRecharge.net. You are referred to as an individual making use of the service for personal use, residing in one of territories as listed on JustRecharge.net. The service is not for use for commercial purposes. Both lists of territories and mobile network operators are subject to change.

The Top-up or redeem voucher is non-tangible irrevocable goods and therefore has no monetary value, once the order is accomplished and the airtime or redeem voucher is delivered it is not refundable or exchangeable. The mobile communications allowance and the type of services (such as voice, data) granted by each Top-up or redeem is defined by the “Service Provider”. The value of the Top-up or redeem may be subject to change in accordance with the “Service Provider’s” terms and conditions.JustRecharge.net, is not liable for such mobile operators’ terms and conditions and any change.

Top-up generally has an expiration date, which is defined by the “Service Provider”. You have no right to a refund for any unused balance amounts added to your to account please check directly with the mobile operator for additional details.

if a “Service Provider” has not (fully) delivered what was promised, we ask that you contact the “Service Provider” directly, but, if you have not been able to resolve your issue with the “Service Provider” to your satisfaction, please contact us and we will try to assist you. In appropriate cases, if you have already been billed by us, we may issue full or partial refunds.

REJECTED ORDERS

Because of standard banking procedures, once you have submitted an Order that you are paying for by credit or debit card and your payment has been authorised, your bank or card issuer will "ring-fence" the full amount of your Order. If your Order is subsequently rejected by the “Service Provider” or cancelled for any other reason, your bank or card issuer will not transfer the funds for the Order to us, and will instead release the relevant amount back into your available balance. However, this may take between 3 to 5 working days (or longer, depending on your bank or card issuer). You acknowledge and agree that neither we nor the relevant “Service Provider” will be responsible or liable to you in relation to this delay by your bank or card issuer in the release of funds back into your account.

PAYMENT AUTHORISATION

Where any payment you make is not authorised, your Order will not be processed or communicated to the relevant “Service Provider”.

ORDER CANCELLATION

You have the right to cancel an order as soon as possible and before we have emailed you your code or updated your top up account from placing the order on our website or mobile.JustRecharge.net and partner “Service Provider” also reserve the right to cancel any order for any reason, before or after acceptance, and will notify you immediately of any such cancellation.

In the event that such a conflict should arise concerning online payments you can make a complaint with JustRecharge.net. You can submit your complaint to ca@JustRecharge.net

In relation to any product returns, JustRecharge.net does not undertake any responsibilities for the disputes, which may arise from terms of product return belonging to the “Service Provider”. JustRecharge.net is not responsible for the service (s) delivered by the “Service Provider” listed on our website. It is best to handle any problems directly through the “Service Provider”. However, you can submit your complaint via email at the following address –ca@JustRecharge.net. Each complaint will be processed as quickly as possible by a member of our team.

Processing your Order and “Service Provider” rejections: On receipt of your Order, we will begin processing it by sending it to the relevant “Service Provider” and will notify you by email that your Order has been received and is being processed. Please note that any confirmation page that you may see on the Website and any Order confirmation e-mail that you may receive each merely indicate that your Order has been received and is being processed by us, and does not necessarily mean that your Order has been accepted by the “Service Provider”. We encourage all our “Service Providers” to accept all Orders and to communicate any rejection promptly, and we will notify you (generally by email) as soon as reasonably practicable if a “Service Provider” rejects your Order. However, “Service Providers” have the discretion to reject Orders at any time because due to out of stock or for any other reason.

JustRecharge.net, Service are available 24/7. It may however happen that, due to break in connections or service maintenance, the JustRecharge.net, service is temporarily unavailable to recharge mobile prepaid account of some mobile operators.

COMPENSATION

If you are dissatisfied with the quality of any Products or the service provided by a “Service Provider” and wish to seek a refund, a proportionate price reduction or any other compensation, you should contact the “Service Provider” directly to lodge your complaint and, where appropriate, follow the Service Provider's own complaint procedures. If you are unable to contact the “Service Provider”, or the “Service Provider” refuses to deal with your complaint, you can contact our Customer Care Team as described above within 48 hours of placing your Order and one of our Customer Care Advisers will attempt to contact the “Service Provider” in order to request compensation on your behalf. Please note that we have no control over “Service Providers” and the quality of the Products or service that they provide, and we are not able to provide, and have no responsibility or liability for providing, any compensation to you on behalf of any “Service Provider”.

USE OF SITE

Use of Sites’ services requires that you register and/or create an account ("Account"). To register and create an Account, you must select an account username and password and provide certain personal information. In consideration of the use of the Sites' services, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form, and (b) maintain and promptly update the personal information you provide to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to refuse any and all current or future use of the Sites .

You are responsible for maintaining the confidentiality and security of your Account and password, and you are fully responsible for all activities that occur under your password or Account, and for any other actions taken in connection with the Account or password. You agree to (a) immediately notify us of any known or suspected unauthorized use(s) of your password or Account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information; and (b) ensure that you exit from your Account at the end of each session. We will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your Account and/or password.

PROCESSING OF PERSONAL DATA

JustRecharge.net does not sell, give or publish customers’ data to outsiders for commercial purposes. We only disclose your address and the telephone number to the “Service Provider” from which you placed the order, to make your delivery possible.

CONSENT TO RECEIVE MESSAGES

By using any of the Services, you consent to receive SMS/MMS, push notifications through the App, App to App messages, text messages and/or email, messages from JustRecharge.net and its affiliates regarding account management activities and special offers. This consent is specific to the phone number(s) and email you provide to us to use the Services and open accounts.

USE OF YOUR CONTENT

You grant JustRecharge.net an irrevocable, transferable, paid up, royalty-free, perpetual, non-exclusive worldwide sub-licensable license to use, copy, display, publish, modify, remove, publicly perform, translate, create derivative works from, distribute and/or otherwise use User Content on the Sites and in all forms of media now known or hereafter invented (collectively, the "Uses"), without notification to and/or approval by you. You further grant JustRecharge.net a license to use your username and/or other user profile information, including without limitation, your ratings history and how long you have been a member of JustRecharge.net, to attribute User Content to you in connection with the Uses, if we choose to do so, again without notification to and/or approval by you.

JustRecharge.net and its officers, directors, employees, parents, subsidiaries, affiliates, business partners, agents and representatives will not be responsible for, and you hereby expressly release us from any and all liability for, the action of any and all third parties with respect to User Content.

NO UNLAWFUL USE

By accessing and/or using the Sites, you agree that you will not use the Sites for any unlawful purpose or engage in any other use prohibited by this Agreement. You further agree that you will not use the Sites in any manner that could damage, disable, overburden and/or impair any JustRecharge.net network(s) connected to any server, and/or interfere with any other party’s use and enjoyment of the Sites.

VIOLATIONS OF THE AGREEMENT

JustRecharge.net reserves the right to seek all remedies available at law and in equity for violations of the Agreement, including without limitation, the right to block access from a particular Internet and/or IP address to the Sites.

INDEMNIFICATION

You agree to indemnify and hold JustRecharge.net, its subsidiaries, affiliates, officers, agents, and other partners and employees harmless from any loss, liability, damage, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of this Web site, including your use of this Web site to provide a link to another Web site or to upload content or other information to the Web site.

COPYRIGHT POLICY

This Web site, in its entirety, is the sole property of JustRecharge.Net and Parent Company or its content suppliers and protected by international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of JustRecharge.Net. All software used on this site is the property of JustRecharge.Net or its affiliates. We grant you a limited, non-exclusive, non-transferable and revocable license to access and use the Sites and/or the Materials for your personal use, solely as expressly permitted by this Agreement and subject to all the terms and conditions of this Agreement, all applicable intellectual property laws, and any additional notices or restrictions contained on the Sites. Any other use of the Sites and/or the Materials is strictly prohibited. No Materials may be copied, republished, uploaded, posted, transmitted, distributed in any way, and/or modified without our express written permission. Nothing contained on the Sites should be interpreted as granting to you any license or right to use any of the Materials and/or third party proprietary content on the Sites without the express written permission of JustRecharge.net. The consequences of commercial use or re-publication of content or information from the our Sites may be so serious and incalculable that monetary compensation may not be a sufficient or appropriate remedy and that we will be entitled to temporary and permanent injunctive relief to prohibit such use.

THIRD PARTY LINKS

The Sites may contain links to websites that are owned, controlled, developed, sponsored and/or maintained by third parties and which may be subject to additional terms and conditions (“Third Party Websites”). JustRecharge.net does not review, monitor, operate and/or control the Third Party Websites and JustRecharge.net makes no guarantees, representations and/or warranties as to, and shall have no liability for, the content available on or through and/or the functioning of the Third Party Websites. By providing access to Third Party Websites, JustRecharge.net is not recommending and/or otherwise endorsing the products and/or services provided by the sponsors and/or owners of those websites. You access and/or use the Third Party Websites, including providing information, materials and/or other content to the Third Party Websites, entirely at your own risk. JustRecharge.net reserves the right to discontinue links to any Third Party Websites at any time and for any reason, without notice.

CHANGES TO THE AGREEMENT

We may change this Agreement from time to time and without prior notice. If we make a change to this Agreement it will be effective as soon as we post it, and the most current version of this Agreement will always be posted. You agree that you will review this Agreement periodically and you agree to be bound by the revised Agreement. You agree that if you do not agree to the new terms of the Agreement, you will stop using the Sites.

GOVERNING LAW

JustRecharge.Net is incorporated in Dubai, UAE and shall be governed by and construed in accordance with UAE law as such, will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.

DISCLAIMER

THE SITES, THE MATERIALS AND ALL OTHER CONTENT ON THE SITES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THE RELEASED PARTIES DISCLAIM WITH RESPECT TO THE SITES, THE MATERIALS AND ALL OTHER CONTENT ON THE SITES ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

JUSTRECHARGE.NET WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, OR PRODUCTS ACQUIRED THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. JUSTRECHARGE.NET RESERVES THE RIGHT TO LIMIT PURCHASE AND PURCHASE QUANTITY.

JUSTRECHARGE.NET DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS, CONDUCT OF ANY THIRD-PARTY USERS, JUSTRECHARGE.NET USERS, ADVERTISERS, AND/OR SPONSORS ON THE SITE, IN CONNECTION WITH THE SITE, OR OTHERWISE RELATED TO YOUR USE OF THE SITE. JUSTRECHARGE.NET IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS, OR FAILURE TO ACT OF ANY THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE SITE. WITHOUT LIMITING THE FOREGOING, YOU MAY REPORT THE MISCONDUCT OF USERS AND/OR THIRD-PARTY ADVERTISERS OR SERVICE AND/OR PRODUCT PROVIDERS REFERENCED ON OR INCLUDED IN THE SITE TO JUSTRECHARGE.NET AT CA@JUSTRECHARGE.NET. JUSTRECHARGE.NET MAY INVESTIGATE THE CLAIM AND TAKE APPROPRIATE ACTION, AT ITS SOLE DISCRETION.

LIMITATION OF LIABILITY

IN NO EVENT SHALL JUSTRECHARGE.NET ITS PARENTS, SUBSIDIARIES AND AFFILIATES, AGENTS, OFFICERS, DIRECTORS AND EMPLOYEES BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OR DAMAGES WHATSOEVER, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, PERFORMANCE OF, OR SERVICES PROVIDED ON OR THROUGH THE SITES.

JUSTRECHARGE.NET ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, BROWSING OF, OR DOWNLOADING OF ANY MATERIAL FROM THE SITES. JUSTRECHARGE.NET ASSUMES NO RESPONSIBILITY OR LIABILITY IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH ANY INFORMATION, CONTENT, PRODUCTS, SERVICES, OR MATERIAL AVAILABLE ON OR THROUGH THE SITES, AS WELL AS ANY THIRD PARTY WEBSITE PAGES OR ADDITIONAL WEBSITES LINKED TO THIS SITE, FOR ANY ERROR, DEFAMATION, LIBEL, SLANDER, OMISSION, FALSEHOOD, OBSCENITY, PORNOGRAPHY, PROFANITY, DANGER, INACCURACY CONTAINED THEREIN OR HARM TO PERSON OR PROPERTY CAUSED THEREBY.

The JustRecharge.net Site is owned and operated by JustRecharge.Net a company registered in UAE whose registered office is: DTEC, First floor, Office 106, Dubai Silicon Oasis Dubai UAE

If you have any queries please contact Customer Services at CA@JUSTRECHARGE.NET.

Company Registration No. 1269.

Last update: 24/03/2018 © JustRecharge.Net, 2018

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